![]() This error occurs when you aren't signed in. To fix this issue, retry the operation and enter the credentials when prompted. This error occurs when you haven't entered your account credentials on being prompted, leading to a timeout. The application is running but not responsive Then, relaunch the Creative Cloud desktop app and try installing the extension or plugin again. Then, check to see that you are signed in to the Adobe Exchange website and the Creative Cloud desktop app with the same account.Ĭheck the Internet connection, and quit the Creative Cloud desktop app and the installed app. If the above solution doesn't work, try the solutions on this page in the given order.įirst, make sure that you are connected to the Internet. Then, relaunch the Creative Cloud desktop app and try installing the extension or plugin again. ![]() ![]() ![]() Install a compatible app, and quit the Creative Cloud desktop app and the installed app. An extension or plugin installed on Adobe Exchange does not get added to your Creative Cloud app if the app version is not compatible with the extension. Similarly, if you update your app and it is no longer compatible with the extension or plugin, it won't appear in the app. Relaunch the Creative Cloud desktop app and try installing the extension or plugin again.Įrror code -6 indicates that the downloaded plugin is not compatible with any of the installed apps. Quit the Creative Cloud desktop app and the installed app. Then try installing the extension or plugin again.Įrror -3 indicates that the compressed plugin file is corrupt, is missing one of the plugin files, or has run out of disk space.įree some space on the disk. If this doesn't work, quit the Creative Cloud desktop app and the installed app. The file system errors are usually permission errors or are related to disk space. Installing a previous version of an Adobe Creative Cloud application.Quit the Creative Cloud desktop app and the installed app. Any text edits for these projects will be unavailable after January 1st, 2023 unless using a previous supported version as noted above. NOTE - Encapsulated or Embedded Postscript Type 1 fonts in Portable Document Format (PDF) or Encapsulated Postscript (EPS) files will still display after support has ended. End of support for Adobe applications is one version behind the latest release version ( CC2023 - 1 = CC2022). Older versions of Abode Creative Cloud applications will continue to support Postscript Type 1 fonts until support for these applications end. This means you will not be able to activate and use Postscript Type 1 fonts in any project moving forward. Once these new versions are installed on your computer, they will display Postscript Type 1 fonts as a “missing font” in each of the Creative Cloud applications. Type 1 fonts will continue to be supported in previous software versions. ![]() With the release of Adobe Creative Cloud 2023, all versions of the Adobe Creative Cloud applications moving forward will no longer show, recognize or activate Postscript Type 1 fonts.Īdobe has stated: Type 1 fonts will not be supported in the following software versions and beyond: ![]()
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